Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1-3 business days if its pre-made. Orders that are marked as pre-order will take longer, the exact times are in the description of the items. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery

Germany:
Free shipping on all orders. Estimated delivery time: 3-5 business days (pre-made).

Europe:
Free shipping on all orders. Estimated delivery time: 7-14 business days (pre-made).

United Kingdom:                                                                                                               Free shipping on all orders. Estimated delivery time: 7-14 business days (pre-made).

Rest of the world:                                                                                                      Shipping costs calculated at check-out. Costs depends on each country. Estimated delivery time: 7-18 business days (pre-made).

Shipping Carrier

All orders are shipped via DHL or a comparable carrier.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Delays

We are not responsible for delays caused by customs, postal services or other circumstances beyond our control.

Questions?

If you have any questions about your order, please contact us at lapinette.store@gmail.com